Questions
Everything people ask before they pay.
Straight answers, all of them visible. If yours isn't here, email getrichdetailing@gmail.com.
Cost and commitment
What it costs, and what you're agreeing to.
How much does GRD CRM cost?
Three plans — Solo at $49.99, Team at $99.99 and Growth at $179.99 a month. No per-seat fees on any of them: your price doesn't change as you add employees, customers, or jobs. You can move between plans whenever you like.
Is there a contract?
No. Month to month. You're never locked into a term.
Can I cancel?
Any time, from Settings → Billing, on one screen. No cancellation fee, and you keep access through the end of the month you've paid for.
Is there a free trial?
Yes — 7 days with everything in Growth. The one thing held back is customer texting, because every message costs real money to send. No card is required to start: when the trial ends, add a card to keep going. Nothing is charged before then — and without a card, nothing is charged at all.
Do employees cost extra?
No. Every plan covers your whole crew, however many you have — nothing here is charged per seat.
Getting started
What the first afternoon looks like.
How long does setup take?
Your workspace is set up the moment you start your free trial — no card needed. Most owners add their services and prices (about 15 minutes), add their crew (a couple of minutes each), and have the first job on the calendar within the hour.
Do I have to migrate data from another system?
No migration is required to start. You can import your customers from a CSV whenever you're ready. Job history in another system can stay there — you start fresh here.
What if I run my business solo?
That is what the Solo plan is for: booking page, customer records, job calendar, invoices, expenses and your numbers. Add employees later and nothing changes about how you work.
Is there a desktop version?
Yes. The full dashboard runs in any browser at getrichdetailing.vip — employees, jobs, customers, invoices, and settings. The phone app is what your crew uses in the field.
My team
What your crew actually has to do. Clock-in, checklists, payroll and roles come with Team and up.
Do my employees need to be technical?
No. They sign in with a 4–6 digit PIN and see today's jobs; on Team and up they also clock in and follow the checklist. If they can send a text, they can use it.
How does clock-in work?
Employees clock in with a 4–6 digit PIN on a shared tablet or their own phone, and GPS captures their location automatically. Clock-in comes with Team and up; on Growth, the team map shows who's on the clock and where.
Can I control what employees see?
Yes, on Team and up. Roles and permissions control which sections each person can open and what they can change — your crew sees their work, not your revenue.
What pay types are supported?
Hourly, commission (a percentage of job value), or hybrid. You set the type and rate per employee, and hours and commission are calculated for each pay period.
What devices does it work on?
Any iPhone or Android phone for the crew. The clock-in station works on any device with a browser — an iPad, an Android tablet, or a phone mounted at the front desk.
Customers and money
How work turns into an invoice.
Do my customers need to download anything?
No. They book through your online booking page from any browser. The app is for you and your crew.
How do I invoice a customer?
Pick the customer, add line items from your services list and set the tax rate, then download the PDF or email the invoice. Every invoice is saved on that customer's record.
How do customers pay me?
However you already take payment — cash, card reader, bank transfer. You send the invoice from the app and record it as paid when the money lands.
Where do before/after photos go?
Onto the job record, the moment your crew submits the checklist — checklists come with Team and up. On Growth they also go into your content library automatically, grouped by month, customer, and service so you can find the proof later.
My data
Whose it is and what happens to it.
Who owns my data?
You do. Customers, jobs, photos, timesheets, and payroll are yours.
Can I export it?
Payroll exports to CSV on Team and up, and every invoice downloads as a PDF. A one-click export of customers and jobs isn't built yet. Nothing you create is deleted when you change plans.
Is each business separate?
Yes. Every business is fully isolated — your data is never visible to another business on the platform.
Does it work with bad signal?
Most features need a connection, but clock-in and clock-out (Team and up) are built for weak-signal sites: punches queue on the device and sync when service returns.
Support
Who you talk to when something's wrong.
What if I need help?
Email getrichdetailing@gmail.com. We're a small team and we answer fast.
Ready when you are.
Three plans, from $49.99/month. No per-seat fees.
