Privacy Policy

1. Overview

GetRichDetailing LLC, a Texas limited liability company ("GRD", "we", "us", or "our") operates the GRD CRM platform at getrichdetailing.vip (the "Platform"). This Privacy Policy explains how we collect, use, and protect information when you use our Platform, including our integration with Meta (Facebook) advertising services.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and profile information provided during registration.
• Meta Ads Data: When you connect your Meta (Facebook) advertising account, we access campaign performance data, ad metrics, and account information through the Meta Marketing API. This data is used solely to display insights and manage campaigns on your behalf.
• Facebook and Instagram Messaging Data: If you connect a Facebook Page, we store an encrypted Page access token, your Page and linked Instagram business account identifiers, and the conversations customers send that Page — including sender name, profile picture and message contents. See section 6.
• Business Information: Client names, business names, and service request details submitted through our platform.
• Usage Data: Log data, IP addresses, browser type, and pages visited for security and performance purposes.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and improve the Platform
• Display Meta Ads performance data and campaign insights to authorized users
• Manage and automate Meta advertising campaigns on behalf of connected accounts
• Process and track service fulfillment requests
• Communicate important updates and notifications
• Ensure platform security and prevent unauthorized access

4. SMS Text Message Communications

By checking the SMS consent box, you expressly agree to receive the following types of SMS text messages from GetRichDetailing LLC (or the detailing business you are booking with, operating on our platform):

• Appointment Confirmation: Sent immediately after booking to confirm your scheduled date, time, and service address.
• Appointment Reminders: Sent approximately 24 hours before your scheduled appointment, and again approximately 1 hour before.
• Invoice or Receipt: A link to your invoice or receipt for the service, if the business sends it by text.
• Service Follow-up: Sent after your appointment is completed to confirm service completion.

Message frequency: Up to 5 messages per appointment (one confirmation, up to two reminders — 24 hours and 1 hour before — an invoice or receipt link if the business texts one, and one follow-up after the service). Message frequency may vary.

Message and data rates: Standard message and data rates may apply depending on your mobile carrier and plan.

How to opt out (STOP): Reply STOP to any message at any time. You will receive one final confirmation and no further messages will be sent. To re-subscribe, reply START.

How to get help (HELP): Reply HELP to any message, or email us at getrichdetailing@gmail.com.

Consent is not a condition of purchase: You are not required to consent to SMS messages to book or receive services.

We do not sell or share your phone number with third parties for their own marketing purposes. Your phone number is used solely to communicate with you about your appointment. For full SMS program terms, see our Terms of Service § 4.

5. Meta Platform Data (Facebook Ads)

Our Platform integrates with the Meta Marketing API to access advertising data. By connecting your Meta account, you authorize us to:

• Read campaign, ad set, and ad performance data (ads_read)
• Manage campaigns, budgets, and ad statuses on your behalf (ads_management)
• Access business account information (business_management)

Meta data is accessed solely for the purpose of providing our services to you. We do not sell, share, or use Meta data for any purpose other than operating the Platform features you have authorized. You may disconnect your Meta account at any time through the Platform settings.

6. Facebook and Instagram Messaging Data

The Platform includes a Conversations inbox that lets a detailing business read and reply to messages its own customers send to that business on Facebook Messenger and Instagram. Connecting a Facebook Page is optional and is done by the business through Facebook Login.

When a Page is connected, we request the following permissions:

• pages_show_list — list the Pages you manage so you can choose which one to connect
• pages_messaging — receive messages sent to your Page and send your replies
• pages_manage_metadata — subscribe your Page to message notifications
• pages_read_engagement — read your Page's name and profile details
• instagram_basic — identify the Instagram business account linked to your Page
• instagram_manage_messages — receive and reply to Instagram direct messages
• business_management — confirm the Page belongs to your business

Using those permissions, we store:

• A Page access token, encrypted at rest and never displayed to any user
• Your Facebook Page ID and name, and the linked Instagram business account ID and username where one exists
• Message conversations — the sender's name and profile picture as Meta provides them, their platform-assigned ID, and the contents and timestamps of messages exchanged with your business

This data is used for one purpose only: displaying your customer conversations to you and sending the replies you write. We do not sell it, use it for advertising or profiling, or use it to train machine-learning models. Conversations are isolated per business — no business on the Platform can see another's messages.

Disconnecting your Page from the Platform's Inbox settings takes effect immediately and stops all further collection.

To have this data deleted, follow our Data Deletion Instructions. We respond to every request within 30 days.

7. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Third-party vendors who assist in operating the Platform (hosting, database, analytics) under strict confidentiality agreements.
• Legal Requirements: When required by law or to protect the rights and safety of our users.
• TikTok (only when you ask): The homepage at getrichdetailing.vip can embed a TikTok video when you choose to play one; nothing is loaded from TikTok until you click, and TikTok's own privacy policy governs what it receives after that.

8. Data Security

We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), secure token storage, and access controls. Meta access tokens are encrypted at rest and never exposed to unauthorized parties.

9. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. Meta advertising data is retained for historical reporting purposes and may be deleted upon request. For Facebook and Instagram messaging data specifically, see our Data Deletion Instructions.

10. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data — see our Data Deletion Instructions
• Disconnect your Meta account or Facebook Page at any time
• Opt out of non-essential communications

11. Children's Privacy

The Platform is intended for business use by adults 18 years of age or older. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes by posting a notice on the Platform. Continued use of the Platform after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at: